AI that makes your association smarter.
Natural language search, churn prediction, smart segments, auto-tagging, and recommendations. AI that works behind the scenes so your team can focus on members.
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Natural language search across everything.
Members type questions in plain English and MemberRun searches across resources, events, discussions, and member profiles. Relevance-scored results from your entire content library.
- Search across all content types
- Relevance scoring for every result
- Understands intent, not just keywords
- Results ranked by member profile
Churn prediction before it's too late.
AI analyzes login frequency, event attendance, CPD activity, and resource engagement to predict which members are at risk of lapsing. Flag them before renewal, not after.
- Risk scoring for every member
- Combines 10+ behavioral signals
- 90-day lookahead predictions
- Auto-segment for targeted outreach
Auto-tagging and recommendations.
When admins publish a new resource, AI analyzes the content and suggests competency tags, CPD credit amounts, and related resources. One click to accept.
- Automatic competency tag suggestions
- CPD credit amount recommendations
- Related content linking
- Admin approval before applying
Why associations choose this.
Multi-provider AI
MemberRun supports OpenAI, Anthropic Claude, and Google Gemini. Choose the provider that fits your budget and requirements.
Privacy-first
Member data never leaves your platform for AI processing. Search indexes are built locally. No training on your data.
Smart email segments
AI-powered segments for campaigns: at-risk members, highly engaged, CPD behind pace, and custom behavioral triggers.