Migration

Six weeks. That's it.

Less than 10 staff hours. Zero downtime. 90-day guarantee. Here's exactly what happens when you switch to MemberRun — week by week, step by step, no surprises.

6 wks
Total migration time
<10 hrs
Staff time required
0
Downtime
90 days
Migration guarantee
We hear you

Every fear you have about migration. Answered.

“We'll lose data in the migration”
We validate every record. You approve before we go live. Nothing gets deleted until you confirm everything transferred correctly.
“Our staff doesn't have time for this”
Less than 10 total staff hours across 6 weeks. We handle the heavy lifting — extraction, mapping, importing, testing. Your team just validates.
“Members will be disrupted”
Zero downtime. We run both systems in parallel during Week 5. Members don't see any disruption. Their logins, data, and history are all intact.
“What if something goes wrong?”
90-day migration guarantee. If your migration isn't complete and your team isn't confident within 90 days, we extend support at no cost until you are.
“We're locked into our current vendor”
We've migrated associations from every major AMS. We handle the data extraction even if your vendor makes it difficult. Your data is yours by law.
“Our data is messy and inconsistent”
We've seen it all — duplicate records, missing fields, inconsistent formats. We clean and normalize during the mapping phase. Your MemberRun instance starts cleaner than your current system.

The 6-week timeline.

Every week has a clear goal, clear tasks, and a clear staff time commitment. No ambiguity.

Week 1–2

Export & Map

2–3 hours staff time
  • We extract your data from your current system (or guide your team through the export)
  • Map every field to MemberRun's structure — members, events, CPD records, billing, committees
  • Identify and clean duplicates, inconsistencies, and formatting issues
  • You review the mapping document and approve
Week 3–4

Import & Train

3–4 hours staff time
  • Data goes live in MemberRun — every member, every record, every history item
  • We configure your membership tiers, CPD rules, event categories, and email templates
  • Hands-on training for your staff, tailored to their daily workflows
  • Staff explores the platform and flags anything that needs adjustment
Week 5

Parallel Run

2–3 hours staff time
  • Both systems run side by side — your current platform and MemberRun
  • Staff processes real work in MemberRun while keeping the old system as backup
  • We monitor data integrity and resolve any edge cases
  • Members can be invited to the new portal for preview (optional)
Week 6

Go Live

1–2 hours staff time
  • Full cutover to MemberRun
  • DNS and portal URL updates (we handle the technical details)
  • 30 days of dedicated post-launch support from your migration team
  • Old system decommissioned only after you confirm everything is working

What migrates.

Member profiles, contact info, and custom fields
Membership tiers, statuses, and join/expiry dates
CPD / CE credit history and compliance records
Event history and attendance records
Billing and payment history
Committee memberships and term records
Email campaign history and subscriber lists
Resource library content and documents
Community forum posts and discussions
Course enrollments and completion records

90-day migration guarantee

If your migration isn't complete and your team isn't confident within 90 days, we extend dedicated support at no additional cost until you are. No fine print. No conditions. We succeed when you succeed.

Ready to start your migration?

Book a demo and we'll map out your specific migration plan — what transfers, how long it takes, and what your staff needs to do.

Book a free demo