MemberClicks gave you structure.
MemberRun gives you speed.
MemberClicks is a solid mid-market AMS. But professional associations with growing expectations need AI features, a built-in LMS, community tools, and support that responds in hours, not weeks.
Feature-by-feature comparison.
| Feature | MemberRun | MemberClicks |
|---|---|---|
| Member directory with profiles | Rich profiles, badges, engagement scores | Basic directory with custom fields |
| Event management | Multi-day, speakers, sponsors, waitlists, auto CPD | Basic event registration |
| Resource library | 6 content types, AI-powered search | Basic document uploads |
| Learning / LMS | Full course builder, quizzes, certificates, progress | Not included |
| CPD / CE tracking | Automatic tracking, cycles, verification, audit reports | Basic manual logging |
| Community forums | Threaded discussions, categories, moderation | Not included |
| Direct messaging | Member-to-member messaging inside portal | Not included |
| Billing and dues | Stripe-powered, automated invoicing, multi-tier, dunning | Basic payment processing |
| Email campaigns | Smart segments, automation rules, open/click analytics | Basic email with limited segmentation |
| AI-powered search | Natural language across all content types | Not included |
| Churn prediction | ML-powered at-risk member alerts | Not included |
| Board reports | One-click, real-time dashboards, 30-second generation | Manual exports and spreadsheets |
| Sponsor management | Full portal with tiers, assets, booth assignments | Basic logo placement |
| Committee management | Terms, roles, assignments, meeting history | Basic committee lists |
| Mentorship matching | Profiles, pairing, goal tracking | Not included |
| Self-service configuration | Full control, no vendor tickets needed | Limited — most changes require support |
Signs you've outgrown MemberClicks.
There's no shame in outgrowing a tool — it means your association is succeeding. Here are the signals we hear most.
Support tickets take weeks, not hours
You submit a request and wait. And wait. MemberClicks support has a reputation for slow response times, leaving your staff blocked on critical tasks during renewal season.
Staff spend hours on workarounds
When your AMS can't do something natively, your team builds workarounds — exporting to Excel, re-importing, manually updating records. That's time that should be spent on member engagement.
There's no built-in LMS
You're paying for a separate LMS or running courses through email and spreadsheets. MemberRun includes a full course builder with quizzes, progress tracking, certificates, and automatic CPD credit awards.
AI features are nowhere on the roadmap
No natural language search. No churn prediction. No smart segments. No auto-tagging. MemberClicks hasn't shipped AI features, and your members expect a modern experience.
Your community lives on Facebook or Slack
Members default to external platforms because there's no built-in community. MemberRun offers threaded forums, direct messaging, and mentorship matching inside your portal.
Board reports are a quarterly scramble
Pulling data from multiple screens, exporting CSVs, formatting slides — every quarter. MemberRun generates board-ready reports with real-time data in 30 seconds.
This isn't about what's wrong with MemberClicks.
MemberClicks gave your association structure and process. But professional associations with CPD requirements, learning programs, community expectations, and boards that want real-time data need a platform built for what comes next. That's what MemberRun is.
See what comes next.
We'll show you MemberRun side-by-side with MemberClicks and map out your 6-week migration.
Book a free demo